Outlook is most widely used but it may happen that sometime while opening Outlook for Mac, you receive the error message: “Identity could not be open with this version Outlook for Mac”. It is a latest error found in Mac Outlook 2011. And very annoying but it can be solved with below given steps:
Generally this error is found when user re-installs office and not updated will find this error. So, here you can find how to fix the error without losing emails or other important data in your Outlook files. Follow the below given methods to fix the error in Mac Outlook 2011.
Steps to fix Identity could not be open with this version Outlook for Mac:
Please Note: If you have installed the Service Pack 2 (SP2) then the location of certain files are different. Verify if it is installed open word and then click About Word from the Word menu. And the version number is 14.2.0 or above then you has Service Pack 2 installed and you need to follow the (SP2) steps given in this article.
Apr 16, 2012 - Outlook for Mac 2011 error: 'Identity could not be open with this. Some of these files may not have been created if an Outlook feature was not. What are the reasons for the Mac Outlook Identity Cannot Opened error? Three manual solutions and an automated approach described in this article. Manual methods are Download and Install the Recent update of Office, Close the Microsoft Outlook and Other Applications, Move all Outlook Identities.
Step 1: Download latest Office Update
To fix the error you simply need to install the latest office update to Microsoft office 2011. Microsoft AutoUpdate for Mac included with office help help to keep Microsoft up to date. And when AutoUpdate is set to check for updates automatically you can get important updates and information without searching, it directly delivers it to the PC. For this:
Start any Office for Mac application on the PC.
Then click on Help menu and check for updates
And under “How would you like to check for software updates?” Click Automatically.
Next click the check for updates
Tips: if you don’t want Autoupdate appear automatically then select manually.
Step 2: Stop Outlook and other applications.
Select Force Quit from the Apple menu (press Command> option>ESC).
Choose an application in the “Force Quit Applications” window. Note:You cannot quit Finder.
Click Force Quit.
And repeat the procedure till all active application are not stopped
Note: when an application is Force Quit, then any unsaved changes to open documents are not saved.
Step 3: Move Outlook Identities:
Quit all applications.
And on the Go Click on Home.
Then open Documents, and after that openMicrosoft User Data.
And dragOffice 2011 Identities to the desktop.
Next open Outlook.
And if Outlook opens without any error then you might have an error with your Outlook identity database. Move Office 2011 Identities back to the Microsoft User Data folder and attempt to rebuild the identity database. And to do the following make use of step 3.
Professional Recommended solution:
The above given steps will help you to fix Identity could not be open with this version Outlook for Mac 2011 error. But if not then make use of the professional tool the OLM File Repair Tool. It is designed with advanced technology to fix any type of error found in Mac Outlook and also helps to repair and recover Mac Outlook data safely and securely. By making use of this tool user can able to restore the lost or deleted Outlook data.
Steps to use OLM file repair tool:
Step 1: Install OLM File Repair tool and launch it. Then click on ‘Browse’ to select the corrupted or damaged OLM file and then start the repair process by clicking the ‘Start‘ button.
Step 2: The scan process will starts, which is indicated by the ‘Scanning OLM File’ status bar. Wait for scan process to complete.
Step 3: After the process is complete, the software would provide the detailed summary of the entire process which shows the number of recoverable mail objects.
Step 4: : Click on the “mail” icon to preview your recovered mail in which middle pane shows the mail in the selected mail folder from the left and right pane shows the content from middle pane.
Step 5: Click the ‘Address Book‘ icon to preview your recovered contacts in which middle pane shows all the contacts in the address book and right pane shows the details of the selected contact.
Step 6: Click the ‘Calendar‘ icon to preview your recovered Calendar notes in which middle pane shows all the calendar entries and the right pane shows the details of the selected entry.
Step 7: Click on ‘Notes‘ icon to preview your recovered notes. The middle pane will show all the notes which is available in your mailbox and right pane shows contents of the selected note.
Step 8: Click on ‘Task‘ icon to preview your recovered tasks in which middle pane will show the entire task in the mailbox and right pane will show the content of the selected task.
Step 9: Finally hit on the ‘Save Repaired File‘ to save the recovered mail objects.Select the destination path to save the recovered data and the file will be saved by the name-Main identity.rge.
Symptoms: In Microsoft Outlook for Mac 2011, you receive a “No Results” message when you try to search for an email message. Additionally, when you search by using the Mac OS native Spotlight Search, your search may not be successful.
Problem Cause: Most likely, your Mac Spotlight index is either disabled for your drive, or the index is corrupted.
Solutions:
Option 1: Spotlight Indexing Not Complete
If you recently created a new Outlook Identity or a new account, or if you recently imported new data such as from a PST or OLM file, Spotlight indexing may not be complete. In this case, Outlook displays a “No Results” message. In this scenario, wait for indexing to finish, and then search again.
Option 2: Special Characters in Identity Name
Make sure that your Identity name has no special characters, such as a front slash (/) character. To view your Identity names in the Microsoft Database Utility, hold down the Option key, and then click the Outlook icon. If the Identity name contains a special character, follow these steps to change the Identity name:
Open the following Office 2011 Identities folder: Users/<Username>/Documents/Microsoft user data/Office 2011 Identities/
Then, determine whether any Identity contains any special characters.
Rename the Identity by removing any special characters.
Open the Microsoft Database Utility. To do this, hold down the Option key, and then click the Outlook icon. Confirm that the Identity name was changed.
Select the Identity, click the Gear icon, and then click Set as Default.
Option 3: Spotlight Index is Disabled for the Volume
From the Apple menu, choose System Preferences.
Click Spotlight.
Click the Privacy tab.
Any volume in the list will not be indexed
Remove the volume that contains your Outlook data file if it is in the list
Option 4: Spotlight Index is Corrupt
Launch Terminal
Type “sudo mdutil -i off /” and hit enter
Type “sudo mdutil -E /” and hit enter
Type “sudo rm -Rf /var/folders/*” and hit enter
Type “sudo rm -Rf /.Spotlight-V100/*” and hit enter